He first came to Mexico in 2003 and is now the general manager of Atento Mexico and regional director for company’s operations in Latin America. Originally hailing from Madrid, Spain, Miguel Matey’s career with Atento has taken him from his homeland to Mexico, Guatemala, Czech Republic, Morocco, France, and back to Mexico again. Voyager of the Year – Miguel Matey, Managing Director and Region Head at Atento Mexico/Latam “Initially, my arrival in Latin America was very difficult, but after hearing the ideas and passion from people Latin America, I became convinced that this is the region of the future, so I will continue to help growing this region in the digital age,” he said, when accepting his award. Today, Rajeev still sees masses of opportunity in the region as he builds the company’s capabilities to serve industries that are increasingly going digital. Starting with only a few people in Guadalajara, Mexico, in 2007, Rajeev has led TCS’s expansion over eight countries, and now employs more than 15,000 consultants in the region. “Building a corporation in the middle of a war is not easy, but with the peace process that started a few months ago our country is going to have a lot of opportunities for business, so I invite people to come down and see it for yourselves,” said Duran.Įxecutive of the Year – Rajeev Gupta, Latam Head at Tata Constancy Servicesįor the last ten years, Rajeev Gupta has achieved a tremendous amount of success with Tata Consultancy Services, building the Indian IT giant’s Latin American presence from the ground up. Today, his company has is operating in six locations and has nearly 3,000 employees. His company, Outsourcing S.A., is now Colombia’s largest supplier of services and solutions for the contact center and BPO industry, and places a deep focus on First Contact Resolution. Unsatisfied with the level of customer service in Colombia, Ricardo Duran created the very first call center in Bogota, getting his first client (HP) in 1994, followed six months later with Microsoft. The 2017 winners range from the most innovative and pioneering entrepreneurs, to the cities and companies that have this year outshined others in their dedication to the nearshore industry.Įntrepreneur of the Year – Ricardo Duran, General Manager and Owner of Outsourcing S.A. Held at The Sea by Alexander’s Steakhouse in Palo Alto, California, this year’s awards played host to over 120 attendees from the nearshore services and technology industries. During the Nexus 2017 opening ceremony, the winners of the second annual Illuminate Awards were revealed, with Uruguayan web and mobile app developer UruIT taking home the prestigious Company of the Year award.
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